These Terms and Conditions govern your use of the zee9 platform — including sports betting, live casino, slots and all related services. Please read them carefully before creating an account or placing any bets.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the User") and zee9 ("the Platform," "we," "us," "our"). The Terms apply to all use of the zee9 website, mobile site and dedicated application, including sports betting, live casino, slots, promotions and any other services or features made available through the platform.
Access to and use of zee9 constitutes your full and unconditional acceptance of these Terms. The Terms apply alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and zee9. Where there is any conflict between documents, these Terms take precedence unless explicitly stated otherwise.
If you are accessing zee9 on behalf of another person or entity, you represent that you have the authority to bind that party to these Terms.
Use of zee9 is strictly limited to individuals who meet all of the following eligibility requirements:
By creating an account, you confirm and warrant that you meet all eligibility requirements listed above. Providing false information about your age or identity is a serious breach of these Terms and will result in immediate account closure.
To use the full range of services on zee9, you must register an account. During registration, you are required to provide accurate, complete and up-to-date personal information. Providing false, incomplete or misleading information is prohibited and constitutes a breach of these Terms.
Each user is permitted to hold only one active account on zee9. Creating multiple accounts — whether in your own name or using the details of another person — is strictly prohibited. If multiple accounts are identified as belonging to the same user, zee9 reserves the right to close all duplicate accounts, withhold balances from duplicate accounts and review the primary account for any activity conducted across the duplicates.
You are solely responsible for keeping your account credentials secure. Your username and password must not be shared with any other person. zee9 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your login details confidential. If you suspect that your account has been accessed without your authorisation, contact the support team immediately.
zee9 may require you to complete an identity verification process before processing withdrawals or as part of routine account review. This may include providing a copy of a valid CNIC, proof of address or proof of payment method. Failure to provide the requested documents within a reasonable timeframe may result in withdrawal delays or account suspension.
All financial transactions on zee9 are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets as made available from time to time.
Deposits are credited to your account balance in PKR. Minimum and maximum deposit amounts may apply depending on the payment method selected. zee9 does not charge a deposit fee, though your payment provider may apply their own charges — those are outside our control. Only deposit funds that belong to you and that you are authorised to use. Depositing using another person's payment method without their explicit consent is strictly prohibited.
Withdrawal requests are processed to the same payment method used for the original deposit wherever possible. zee9 aims to process withdrawal requests promptly; however, processing times vary by payment method and may be subject to verification requirements. Withdrawals may be delayed if your account is under review or if identity verification is pending.
Deposits that have been used to place bets are not refundable. If you experience a technical error that results in an incorrect deduction, contact the support team immediately with details of the transaction. zee9 will investigate and, where the error is confirmed to be on the platform's side, rectify the account balance accordingly.
All bets placed on zee9 are subject to the specific rules applicable to the sport, event or market in question. General betting rules that apply across the platform are set out below.
Cricket betting on zee9 covers PSL, T20 internationals, bilateral series and other tournaments. Match betting, innings runs, player performance markets and tournament outrights are among the market types available. Specific rules for cricket — including the minimum number of overs required for a match result to stand — are available within the relevant sport section of the platform.
zee9 may offer bonuses, free bets, deposit match promotions and other incentives to both new and existing users from time to time. Each promotion is subject to its own specific terms and conditions, which will be communicated at the time the offer is made. The following general principles apply to all promotions:
zee9 is committed to providing a gaming environment that supports responsible play. Gaming on this platform is intended as entertainment for adults. We strongly encourage all users to approach their gaming activity with a clear budget and time limit in mind before each session.
The following self-management tools are available to all registered users:
If gaming is causing financial stress, affecting your relationships or becoming difficult to manage, please step back, speak to someone you trust and visit our dedicated Responsible Gaming page for further information and support options.
The following actions are strictly prohibited on zee9. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances and referral to relevant authorities where appropriate:
All content on the zee9 platform — including but not limited to the website design, logos, graphics, text, software, game titles, odds data, promotional materials and any other material — is the property of zee9 or its licensed content providers and is protected by applicable intellectual property laws.
You may access and use the platform for your personal, non-commercial use only. You are not permitted to copy, reproduce, republish, upload, post, transmit, distribute or modify any content from the platform without the prior written consent of zee9.
The zee9 name, logo and any related trademarks or service marks are proprietary to zee9. Use of these marks without written permission is prohibited.
zee9 provides the platform on an "as available" basis. While we make every effort to ensure that the platform operates smoothly and reliably, we do not guarantee uninterrupted, error-free access at all times. Scheduled maintenance, technical issues and circumstances outside our control may occasionally affect service availability.
To the maximum extent permitted by applicable law, zee9 shall not be liable for:
Nothing in these Terms limits liability for fraud, wilful misconduct or any other matter that cannot be excluded by law.
zee9 reserves the right to suspend, restrict or permanently close any account at its discretion, including but not limited to cases where:
Where an account is closed due to a confirmed breach of these Terms, any balance held in that account may be forfeited. Where an account is closed for other reasons — such as a user-initiated closure — any verified remaining balance will be returned to the user via their registered payment method after completion of any required checks.
Users who wish to close their account voluntarily can contact the support team. Please note that any active bonus funds or pending wagering requirements will be cancelled upon account closure.
zee9 reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date at the top. For significant changes, we may also notify registered users via email or an in-platform notification.
Your continued use of the platform after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact the support team if you wish to close your account.
We recommend reviewing this page periodically to stay informed of any updates. The date shown at the top of this page indicates when the Terms were last revised.
If you have any questions about these Terms and Conditions, or need clarification on any point before creating an account, the zee9 support team is available 24 hours a day, seven days a week.
You can reach the support team via the contact options available in the platform, or by emailing us at:
For questions related to responsible gaming tools, self-exclusion or account limits, please also visit our dedicated Responsible Gaming page. For information on how we handle your personal data, please see our Privacy Policy.
Key commitments zee9 makes to every registered user on the platform.
Your account balance, deposits, bets and withdrawals are all in Pakistani Rupees. No foreign currency, no conversion fees — what you see is what you get.
Each user is entitled to one account. Your personal information is kept secure and used only in accordance with our Privacy Policy — no sharing, no selling.
Every promotion on zee9 comes with clearly stated wagering requirements and eligibility criteria. No hidden conditions buried in small print — terms are stated upfront.
Deposit limits, session reminders and self-exclusion options are available to all users — no waiting, no bureaucratic process. Manage your gaming your way.
The support team is available around the clock. Whether it is a payment query, an account issue or a question about these Terms, help is always available.
These Terms are reviewed and updated to reflect platform changes. The "last updated" date is always shown clearly at the top — you will never be surprised by undisclosed changes.
Gaming on zee9 is strictly for adults aged 18 and above. Always set a PKR budget before you start and stick to it. If gaming stops feeling like entertainment, please use our self-management tools or visit the Responsible Gaming page for support options.
Never gamble with money you need for essentials. Gambling should never be seen as a way to earn money or recover losses.
Now that you have read the Terms, create your free account and start with Cricket betting, Live Casino or the Slots lobby — all in PKR via JazzCash or Easypaisa.